Delete your account.
SHPEEL, by SoulToSoul. Gone is gone: it can’t be undone.
In the app
Open the You tab, tap the gear, then Delete account. It happens straight away.
Without the app
Email hey@shpeel.me with the phone number on your account. We text a code to that number to make sure the account is yours, and delete it within 30 days of your reply — usually the same day.
What goes
- Your Shpeels, and their video files, deleted from storage
- Your name, phone number, date of birth and payout email
- Your Connect plans, including where they were posted, and everything said in them
- Your fifteen seconds about yourself, your requests to join, and your messages
- Who you follow, who follows you, your list, your likes and your claims
What the law makes us keep
- Records of payments, orders and payouts, for as long as Portuguese tax law requires
- Anonymous viewing statistics, with nothing left that links them to you
Want only some of it gone — one Shpeel, one plan? Delete it in the app, or ask us. The privacy policy has the rest.